PRIVACY POLICY AND STATEMENT
At Premier Farm Credit*, your privacy and the confidentiality of your information is a top priority in all aspects of our business. Any unauthorized use of your information is strictly prohibited. We have taken great care to establish, implement, and conduct ongoing review of policies and procedures that protect your personal and financial information. Our employees are educated about their responsibility to protect your confidential information and are governed by strict standards of conduct. Security procedures and internal controls are also in place to protect your privacy. We continually monitor, review, and update all privacy measures and technology that we have in place to protect your information and strive to put you first. This Privacy Policy describes how we collect, use, protect, and disclose information and data when you use Premier Farm Credit’s website and/or services.
By accessing or using Premier Farm Credit’s website and/or services you consent to this Privacy Policy.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Your personal information is considered to be the information that identifies you; for example your name, address, phone number and e-mail address. We may collect personal and additional information volunteered by you during the course of business to enable us to offer you the best products and services. We may also contact you with important information, new products, services, and special promotions.
Here is how we work to protect confidential information:
- We hold any information customers give us in strict confidence.
- We safeguard customer information according to strict security standards.
- We maintain security standards and procedures to help prevent unauthorized access to confidential information about customers and we update and test these security measures to improve the integrity of our practices and systems.
- Only authorized employees or approved contractors of Premier Farm Credit will be permitted access to your information. We do not trade or sell this information to third-party organizations.
- Only when needed for the purposes of credit reporting, verification, and risk management, will we exchange information about our customers with reputable reference resources and clearinghouse services. We do this after getting your consent.
- You may unsubscribe from email subscriptions at any time by contacting us by email at marketing@premieraca.com.
SECURITY OF PERSONAL INFORMATION
We maintain strict security standards and procedures to help prevent unauthorized access to confidential information. Any information collected by us is protected through technical and physical safeguards that include a combination of encryption, firewalls, intrusion detection systems, malware detection systems, and data loss prevention systems. Our website is hosted on secure servers. Additionally, we have policies and procedures in place to govern the proper handling of confidential information and train our employees on their responsibility to protect confidential information. Access to systems is tightly controlled and limited to those who have a need to access confidential information. Administrative safeguards such as a security awareness program, background checks, and data loss prevention systems are also in place to safeguard your personal information. Additional safeguards related to our website include segregation of duties, administrative access control, hidden login screens, and enforced strong passwords. We may use third-party suppliers and/or service providers to facilitate our services; however, in doing so, we restrict how such resource suppliers or providers access, use, or disclose confidential information. As a general matter, we do not permit the resource providers to retain, disclose, or sell your information to third-parties, and we do not give, sell, rent, or trade confidential information to third-parties.
INFORMATION COLLECTED ABOUT YOU
Information Provided by You
Through the Premier Farm Credit website, we collect personally identifiable information (e.g., name, address, email adress) only if such information is specifically and knowingly provided by you. We limit the use and collection of such information to that which is necessary to maintain and administer financial services, provide customer service, and offer new products and services that may be beneficial to you. Any personal information you provide Premier Farm Credit through use of our website or through our services is maintained and accessible only to Premier Farm Credit and its authorized agents and business partners unless specifically stated otherwise. In addition, we may gather names, email address, address and phone numbers of people who contact us with questions. We collect this information for the purpose of responding to inquiries, adding your name to the job opening lists, RSVP information for events, allowing you to provide feedback and enrollment into online access accounts. We may also collect your personal information from others about you provided we have your consent, such as credit bureaus, affiliates, or other companies. When providing information to Premier Farm Credit, it is your responsibility to provide accurate and complete information and to contact Premier Farm Credit if information needs to be corrected. To obtain your SPI to review, update, and possibly correct, please email us at webadmin@premieraca.com.
Information Collected and Stored Automatically
Premier Farm Credit collects general information anonymously about visitors to our website to improve our website and better meet your needs. We do not track or record personal information about individuals and their visits. This information does not identify you personally .When you visit our website, we collect and store the following information from you:
- The internet domain (e.g., company.com) and IP address (a number automatically assigned to your computer when using the internet) from which you access our website;
- The type of browser and operating system used to access our website;
- The date and time you access our website;
- The pages visited on the website;
- The time spent on the site and activities in which you engaged while on the site (e.g., did you download anything, send a message);
- The location of where you accessed the site;
- The address of any website from which you access our website;
- The type of device used to access the site; and
- Demographic information.
Information Collected from Emails and Web Forms
If you complete an interactive form or submit an email through our website, then your information will be used as described at the point of collection. The information may be used or seen by Premier Farm Credit employees and our website support contractor, but we do not give, sell, or transfer any personal information to third-parties unless required by law or for other permissible purposes as provided by regulation. If you would like to provide information to Premier Farm Credit but are not comfortable doing so by email or web form, then you may contact us in-person, by calling 970-522-5295 or by mail at PO Box 1785, Sterling, Colorado 80751. If you would like to transmit information that is more sensitive or personal, such as a Social Security number, credit card number, or bank account number, then you should only transmit such information by utilizing our secure email system, by postal mail, in-person or by contacting us at 970-522-5295; such information should not be submitted through a non-secure means of communication (e.g., through our website contact form or unsecured email). If you would like to be removed from Premier Farm Credit’s distribution list, then you may contact us at the telephone number or address provided above or by email at marketing@premieraca.com.
Tracking Technologies
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the website and our services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.
SECURITY AND INTRUSION DETECTION
To ensure the security and availability of our website, we employ several solutions to monitor network traffic and server loads and to identify unauthorized attempts to access or damage the site. Unauthorized attempts to access, alter, or damage this site are strictly prohibited and may be punishable under law.
FRAUD PREVENTION
The Premier Farm Credit web page should never be accessed from a link provided by a third party. It should be accessed directly by typing the site name or URL into the address bar of the web browser or by using a “bookmark” specifically created to access the Premier Farm Credit website.
Premier Farm Credit does not send email messages to request personal information such as account numbers, passwords, PIN numbers or other confidential information. Such requests are of a suspicious nature and should be reported immediately.
CUSTOMER SERVICE – REPORTING SUSPICIOUS ACTIVITY
Call 877-650-8240 to report:
Suspicious or unauthorized transactions on your account
Suspicious activity with online banking
Suspicious email received
Contact us immediately if you think your personal information or one of your Premier Farm Credit accounts or services has been compromised. Have your account information and details about the suspected fraud available when you call.
LEGAL REQUIREMENTS
Federal regulations may require us to disclose confidential information in certain situations. Such situations include requests from law enforcement agencies or criminal or civil legal proceedings. In addition, as required by federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify the identity of individuals and organizations with whom we do business. We reserve the right to disclose any information we deem necessary to comply with any applicable law, regulation, legal process, or governmental request, including personally identifiable information, to the extent permitted by law.
EXTERNAL LINKS
We may periodically offer links to third-party websites. While we do our best to provide you with helpful, trustworthy resources, we cannot endorse, approve, or guarantee information, products, services, or recommendations provided at a third-party website. Because we may not always know when information on a linked website changes, we are not responsible for the content or accuracy of any third-party website. We will not be responsible for any loss or damage of any sort resulting from the use of a link on its website nor will we be liable for any failure or products or services advertised or provided on these linked websites. We offer links to you on an “as is” basis. When you visit a third-party website by using a link on our website, you will no longer be protected by our privacy statement and policy or security practices. The data collection, use, and security practices of the linked website may differ from the practices of our website. You should familiarize yourself with the privacy statement and security practices of the linked website, as those are the policy and practices that will apply to your use of the linked website rather than our policy and procedures in those regards.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA)
This website is not directed at children under the age of 13, nor do we collect any personally identifiable information from children. If a parent or guardian becomes aware that his/her child has provided personal information without his/her consent, then he/she should promptly contact us at 877-650-8240 and we will delete such information from our files. For more information about the Children’s Online Privacy Protection Act (sometimes referred to as COPPA), you may visit www.ftc.gov.
EFFECTIVE DATE
The policy was last modified on April 8, 2020. We may revise this policy from time to time. As we may make changes at any time without notifying you, we suggest that you periodically consult this privacy policy. Your questions, comments, or complaints regarding this area may be directed to webadmin@premieraca.com. If you do not receive a response or if the response received is not to your satisfaction, you may contact us at Premier Farm Credit ACA, Attention: Chris Kloberdanz, P.O. Box 1785, Sterling, CO 80751.
*This Privacy Policy and Statement are made on behalf of Premier Farm Credit. The terms “Premier Farm Credit,” “we,” and “our” refer to Premier Farm Credit, ACA and each of its wholly-owned subsidiaries, Premier Farm Credit, FLCA and Premier Farm Credit, PCA. Premier Farm Credit, ACA, Premier Farm Credit, FLCA, and Premier Farm Credit, PCA are affiliates of one another.